FAQ's

1. What makes your raw food different from other brands?

Our raw food products follow the BARF (Biologically Appropriate Raw Food) model — meaning they’re packed with natural proteins, essential nutrients, and zero fillers. We carefully source from trusted UK suppliers to ensure quality, freshness, and nutritional integrity in every pack.

2. Are your treats and chews really 100% natural?

Yes — absolutely. All our treats are made from single or limited ingredients, with no artificial preservatives, colours, or additives. They're air-dried or freeze-dried to lock in nutrition and flavour, making them a safe, healthy choice for your pets.

3. Do you offer products for pets with allergies or sensitive stomachs?

We do! Many of our collections include hypoallergenic options, such as single-protein raw meals, grain-free treats, and gentle supplements. You can filter by “Sensitive” or “Allergy-Friendly” on our shop page, or email us for personalised suggestions.

4. How do I store frozen raw food once it arrives?

Your frozen raw food will arrive in insulated packaging to keep it cold. Once received, simply store it in the freezer until you’re ready to use it. Thaw in the fridge overnight and serve as directed on the packaging. Always handle raw meat safely.

5. What kind of supplements do you offer and how do I use them?

Our supplement range includes joint support, skin & coat health, digestion, immunity, and calming formulas — all made from natural, vet-recommended ingredients. You’ll find dosing instructions on each product page, and we’re happy to offer advice based on your pet’s needs.